Confessions of a Car Salesman is a 8 part article written by a journalist posing as used car salesman. From hiring onward he records the ins and outs of what happens at the dealership when you go there. How many of the stories about used car salesmen are true? Great read. Via fark.
"Good penmanship is essential," he said. "This makes it harder for them to negotiate. "You're saying, 'Mr. Customer, if you want our beautiful new car, this is the price you're going to have to pay.'"
"When you negotiate, this sheet should be covered with numbers," Michael said. "It should be like a battleground. And I don't want to see the price dropping five hundred dollars at a pop. Come down slowly, slowly. Here I'll show you how."