October 20, 2009
New Apple Goodies

The Apple Store is back, and the following things are up and on the main Apple site:


  • New iMac with bumped specs and all sorts of goodies like SD, 16:10 screen ratio, new faster video, and more.
  • Mini with bumped specs and comes in a server version.
  • New buttonless (again with the button-hate Steve!) and multi-touch Magic Mouse, which is actually fairly attractive after using a trackpad for so long.
  • The white MacBook has gained a unibody, 7 hour battery, and bumps all around. And it's still $999 US, which makes it a very attractive machine. Still pricey compared to the $300 machines you can get at Best Buy, but if you look at the specs and quality compared to them....

So that's the Mac news for the day.... be interesting to see the reaction. I really am interested in that Magic Mouse, as I hated the mighty mouse for the 10s I used it, and will be wandering to the Apple store in a day or two to check it out.

Interesting timing too, two days before the Windows 7 release.





Posted by Arcterex at October 20, 2009 09:25 AM
Comments


I can honestly say that the new intel macs are pretty much the same quality level as the mid-range business laptops offered by other vendors.
My $2000 macbook pro version is pretty much identical to my $900 hp, but even knowing this I still happily bought the macbook.

Why spend the extra? Customer service. For the last 20 years apple has provided the best support of any company I've dealt with.

I've been a mac owner/technician for years now, but I'm no longer a happy customer.

Unfortunately, with the release of the intel macs, apple's customer service quality has gone WAY down. I work in a small tech shop, and we're the only shop in the area other than the apple store itself that will support macs.

I've seen defective laptops shipped direct from apple that were replaced with refurbished units. ($1200 for a refurb?!)
One EFI update from apple prevented several customers systems from being able to detect a hard drive on boot. Apple solution? pay us $200 for a technician to boot from a cd and reflash.
@ of those were supposedly under warranty.

Mac work great when they work, but when they dont, good luck.


Posted by: Greg on October 20, 2009 11:11 AM
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