Now, let's look at a Slashdot article from back in September.
http://slashdot.org/articles/99/09/22/1723203.shtml
From that article, I'd like to point out a few insightful comments. #5, #98, #136, and #150.
Take a look at this article.
From here, we're beginning to suspect something is wrong with this company. Certainly, there is. What's wrong? Well, their distribution of Linux is simply Red Hat Linux with some Mandrake Linux stuff thrown in. BUT, LinuxOne has removed almost all references to Red Hat, and replaced it with LinuxOne.
Now look here, and then read this comment by Bruce Perens.
Just to prove that the readers of Slashdot aren't the only suspicious ones, here is an interesting look at LinuxOne by Business Week.
There is an interesting review of LinuxOne's product here.
Finally, have a look here.
Now that you have a pretty good grasp on what's going on, we can continue. I was perusing LinuxOne's website, and I stumbled across contact info. So I decided to give them a call, and ask a few questions. Needless to say, their sales associates know what they know from reading a product booklet. Yes, I know that not everyone can be totally informed of a product, but that's not an excuse for giving misinformation, as you will read below.
00:00 - 00:21 (Call Connection)
00:22 - LinuxOne: "Good Morning, LinuxOne - How may I direct your
call?"
00:24 - Accipiter: "Hi! Uh, Sales
please?"
00:26 - LinuxOne: "And, you are, Sir?"
00:27 - Accipiter: "Ahh, My name is Roger."
00:28 -
LinuxOne: "Okay..And, How can I help you, Roger?"
00:30 -
Accipiter: "Well, I'm looking to purchase LinuxOne, the Operating
System..."
00:34 - LinuxOne: "Uh huh."
00:35 -
Accipiter: "And I'm probably going to be deploying it for a small business
application..."
00:39 - LinuxOne: "Okay."
00:40 -
Accipiter: "I was wondering if you could tell me a little bit about
it."
00:42 - LinuxOne: "Ah, it is uh, the LinuxLite is probably the
easiest to install of all of our Competitors..."
00:49 -
Accipiter: "Ok.......Who are your competitors?"
00:51 - LinuxOne:
"Ohhhh.....Red Hat....Mandrake....Uh, VA Linux...I Mean, there's a lot of
competitors. Uh, anyway...We're the easiest to install....You just have to drag
and drop into a...one single file from our CD on to the C drive...you have to
have 600 megs free on your C drive, and um...the full kernel is available. Uh, 2
2 1...1 2. It has all the applications..."
01:23 -
Accipiter: "In the kernel?"
01:24 - LinuxOne: "Uh huh! And, it runs on
top of Windows..."
01:28 - Accipiter: "Wait a
second..."
01:28 - LinuxOne: "98 or 95."
01:29 -
Accipiter: "It runs IN Windows? I thought it was a seperate operating
system."
01:32 - LinuxOne: "It is. But it runs on top of Windows, yes.
As an application."
01:36 - Accipiter: "Ok...ummmmm, How
about Stability?"
01:39 - LinuxOne: "It's as stable as any of the
other uh, versions of Linux."
01:43 - Accipiter: "Okay.
ummmmmmm, Uh, who did you say the competitors were? You said there was Red Hat,
Mandrake, and who else?"
01:50 - LinuxOne: "Umm, VA Linux...There's
uh, a lot. (laughs)"
01:53 - Accipiter: "They make a
--"
01:53 - LinuxOne: "Corel.. (laughs)"
01:55 -
Accipiter: "Oh, Okay...Corel? Yeah I've -- I think I've heard about that one.
Ummm, What kind of applications come with it?"
02:02 - LinuxOne:
"There's umm...uh, umm....Programming. There's a C++ Programming tool. There is,
um, a desktop organizer..."
02:13 - Accipiter: "Okay...Do
you know what that's called, or...Do you know which one it is?"
02:16
- LinuxOne: "Yeahhh...I can look that up, but, sorry I don't
remember..."
02:19 - Accipiter: "That's all
right."
02:20 - LinuxOne: "It has...Sorry, Hold on..Um...Can't quite
put my finger on it...um, Hold on just a second."
02:32 -
Accipiter: "Okay."
02:35 - LinuxOne: "Uhhh, the desktop organizer is
called, um, The query tool is called KDSQL. A word processor called Maxwell, The
organizer is just called organizer - It's like a Calander, an organizer, a
schedule program. There's a text editor, um, a um...Postscript viewer called
Ghostview...uhh, and there's a uhh, Voice Mail and Fax um......tool so you can
recieve either Voicemail or fax."
03:15 - Accipiter: "Can
you send faxes?"
03:16 - LinuxOne: "Uh Huh!"
03:17
- Accipiter: "Oh, Great."
03:18 - LinuxOne: "And...There are various
utilities, including an address book, an archiver, a scientific calculator, um,
a clipper that does [unintelligable] page history, so if you're updating files
and things. A file manager, uh...an editor for hexadecimal systems....A..um, HP
Laserjet control Panel, so that you can direct your printing."
03:45 - Accipiter: "Oh, a Laserjet?"
03:46 - LinuxOne:
"Yep."
03:47 - Accipiter: "Ah, do you know which models it
supports?"
03:49 - LinuxOne: "Ummmm....No, I'm sorry I
don't...."
03:53 - Accipiter: "That's all right,
Okay.."
03:54 - LinuxOne: "There's quite a -- I can get, I can
get...If you wanna hold on I can get that information."
03:58 - Accipiter: "I'd appriciate that."
03:59 - LinuxOne:
"Okay, um, let me finish the utilities....There's a Floppy formatter, a note
taker..."
04:06 - Accipiter: "Do you know what formats that
floppy, uh formatter can format in?"
04:09 - LinuxOne:
"Uhh..Linux."
04:11 - Accipiter: "That's
it?"
04:12 - LinuxOne: "Yeah. Well, we have another utility if you
want to...format in Windows."
04:16 - Accipiter:
"Okay."
04:18 - LinuxOne: "Ummmm...There's a terminal emulator, a RPM
manager called KPackage."
04:25 - Accipiter: "What is
RPM?"
04:26 - LinuxOne: "RPM is uh, the program language that you
program uh, within Linux."
04:33 - Accipiter: "Oh, so you
can actually make programs with RPM?"
04:35 - LinuxOne: "Yes, it's a
C++ programming, uh, programming tool."
04:38 - Accipiter:
"Oh! Very cool..."
04:40 - LinuxOne: "Uhhmmm... A --"
04:42 - Accipiter: "Does that include a compiler so if I want to...if
I write my - if I write my program in RPM, I can compile it with RPM
too?"
04:49 - LinuxOne: "Yes."
04:49 - Accipiter:
"Oh, Great!"
04:50 - LinuxOne: "There's a Moon phase that...something
that displays the phases of the Moon. It's really cool."
04:54 - Accipiter: "Okay."
04:55 - LinuxOne: "Uhhhh, a
Mouse pedo...pedio meeta, which measures your desktop mileage, how much heh,
you've been moving around."
05:03 - Accipiter:
"Okay."
05:03 - LinuxOne: "Uh, you can...There's a personal time
tracker."
05:06 - Accipiter: "Oh, so that's like uh, what
they have on the little...the little handheld machines."
05:11 -
LinuxOne: "Uh Huh!"
05:12 - Accipiter: "Oh,
Great!"
05:12 - LinuxOne: "Um, Uhhhh...A process management tool, a
tape backup tool...and, um, another program called World Watch. Plus, there's
utilities on the other G-Nome that I haven't um,"
05:26 -
Accipiter: "What is that?"
05:27 - LinuxOne: "There's...This is just
the KDE desktop. There's another whole set of applications."
05:32 - Accipiter: "Now what do you mean by desktop?"
05:34
- LinuxOne: "Uhh, a desktop is like, you know, like Windows. Or, a Mac. It's a
whole different set of Windows."
05:40 - Accipiter: "Oh, I
thought you said this runs under Windows."
05:42 - LinuxOne: "Yeah, it
does but it has it's own desktop."
05:44 - Accipiter:
"Ohhhhh, I see. Okay, Interesting."
05:46 - LinuxOne: "And it's called
KDE. You....The letters K D E."
05:50 - Accipiter: "Right,
Right."
05:51 - LinuxOne: "And there's another desktop called G-Nome.
That's included also."
05:56 - Accipiter: "And that supports
everything KDE supports?"
05:58 - LinuxOne: "Pretty much the same
utilities, but I haven't explored those at, at this time. Sorry."
06:02 - Accipiter: "Okay, no problem."
06:03 - LinuxOne:
"Um, With regard to the um..."
06:05 - Accipiter: "Yeah, the
HP LaserJet."
06:07 - LinuxOne: "Yes! I'm about -- Just hold on and
I'll get..."
06:08 - Accipiter: "All right, Thank you very
much."
06:08 - LinuxOne: "A device driver list."
06:11 - Accipiter: "Okay. Now, your website says you're going to be
developing some device drivers, is that correct?"
06:16 - LinuxOne:
"Oh, we already have more device drivers than any of our competitors."
06:20 - Accipiter: "Great! Well, do you know what you
support?"
06:21 - LinuxOne: "Yep, Yes I do. It's 3 or 4 pages, but
you're most interested in the HP..."
06:27 - Accipiter:
"Well, uh I have several peripherals, like I have a um, Memorex um CD Rewritable
Drive, I have a DVD-ROM. Does Linux support DVD?"
06:36 - LinuxOne:
"Yeah."
06:37 - Accipiter: "It does?"
06:37 -
LinuxOne: "Yes it does."
06:38 - Accipiter: "Great, so you
can play movies under it and everything, huh?"
06:40 - LinuxOne:
"Yep."
06:40 - Accipiter: "Coooool."
06:41 -
LinuxOne: "Ahhhh....Device Drivers, Hold on. AGP, (mumbling), network
support..."
06:53 - Accipiter: "Oh, it supports networking
too!"
06:55 - LinuxOne: "Yep."
06:55 - Accipiter:
"Wonderful!"
06:56 - LinuxOne: "(mumbling)....Yeah, you can run Apache
also."
07:02 - Accipiter: "What is Apache?"
07:03
- LinuxOne: "It's the...a Linux operating system server."
07:08 - Accipiter: "Uhhh, What do you mean by that?"
07:10
- LinuxOne: "It's a server architecture."
07:13 - Accipiter:
"I don't understand. I'm sorry, I'm just, I'm a little
illeterate."
07:17 - LinuxOne: "It's just a server. Hold on just a
second, Sir."
07:20 - Accipiter: "All right, thank
you!"
07:28 - LinuxOne: "Ah, right now I'm the only person here, uh
answering the phone so could you hold on just a second..."
07:32 - Accipiter: "Absolutely."
07:33 - LinuxOne: "All
right, thanks."
07:33 - Accipiter: "You're welcome."
07:34 - 08:31 (Dead Air)
08:31 - Accipiter: "You still with me?"
08:32 - 09:11 (Dead Air)
09:12 - LinuxOne: "Okay! Sorry to have kept you waiting."
09:14 - Accipiter: "No, not a problem."
09:15 - LinuxOne:
"Looking for device drivers here, let's see..."
09:17 -
Accipiter: "Yeah, because basically what I'm, what I'm really interested in
is....I have an HP Laserjet 4, and um, I'm very interested in getting the
drivers for that, however I also noted that your website says that you're going
to be developing several devide drivers, and you just told me you have more than
your competitors, correct?"
09:35 - LinuxOne: "True!"
09:36 - Accipiter: "Okay, Now, I was wondering if you um, Number 1
supported DVD. Do you have, does LinuxOne have a DVD player under
Linux?"
09:43 - LinuxOne: "Um, there is something a-brewing within the
Linux community that has a Linux driver."
09:51 - Accipiter:
"For DVD..."
09:52 - LinuxOne: "For DVD. But, it's not currently
available in our version."
09:56 - Accipiter:
"Okay."
09:56 - LinuxOne: "But it can be downloaded from the
Linux....uh, community, and I'll send you a free newsletter to - once you order,
to um, sort of plug you in to the network."
10:08 -
Accipiter: "Okay, now how about um, I have a uh Memorex uh Rewritable drive.
It's a CRW-1622 ah, well basically what device drivers is LinuxOne developing,
or have developed?"
10:21 - LinuxOne: "Well, I have 4 pages. Can you
send...do you have a computer modem that accepts fax?"
10:28
- Accipiter: "Ohhhhh, no, not here at this location I don't."
10:33 -
LinuxOne: "I can mail it to you, if you want or...I mean what, what
specifically, I mean, it does run HP machines. Like, I don't have all the lists
of specific HP drivers, but I know it runs HP because I have an HP at home and
it runs that, and..."
10:51 - Accipiter: "Oh, you run this
operating system at home?"
10:52 - LinuxOne: "I have...uh, and the um,
and it runs uh, in our office."
11:00 - Accipiter: "Well let
me ask you a question. How do you like it? Personally."
11:02 -
LinuxOne: "Uh, I use it for work. So, it's a good operating system. It's...I
think it'll be much easier to program in Linux than in Microsoft."
11:14 - Accipiter: "Right, with that RPM that you suggested,
right?"
11:16 - LinuxOne: "Yeah."
11:16 -
Accipiter: "Yeah, that's very cool."
11:18 -
Accipiter: "Ummm, I had a few more questions....I'm trying to think....Okay, uh,
Oh! Well, obviously price."
11:26 - LinuxOne: "Oh! $9.95"
11:27 - Accipiter: "And that's for..."
11:29 - LinuxOne:
"That's a special price. That's for the entire...the entire uh kernel."
11:34 - Accipiter: "Really?"
11:35 - LinuxOne:
"Yeah!"
11:35 - Accipiter: "Just the
Kernel?"
11:36 - LinuxOne: "The kernel, and all the applications.
Yep!"
11:38 - Accipiter: "Great! Uh, $9.95 is that for the
full operating system, or is that for your Lite?"
11:42 - LinuxOne:
"Uh huh!"
11:42 - Accipiter: "Okay, now as I said, I'm going
to be deploying this for, in a small business application environment, which
consists of about 5 or 6 machines, each in a seperate office, ah plus there will
be one machine uh acting as ahh, an internet firewall. I have an internet
connection coming in to the building, and I would like a firewall set up. How is
uh, LinuxOne on security?"
12:04 - LinuxOne: "Umm, Our version, and
most of the distributions do not have -- eh, they are not secure at this
time."
12:11 - Accipiter: "They're Not?"
12:12 -
LinuxOne: "No they aren't."
12:13 - Accipiter: "Okay,
ummmm."
12:16 - LinuxOne: "Uh, but you can add your own level of
security to a firewall."
12:20 - Accipiter: "Oh, oh that's
great. Um, now, what is your website running? Is your website running this,
or...."
12:28 - LinuxOne: "I'm sorry?"
12:29 -
Accipiter: "Is your website running this? Or..."
12:32 - LinuxOne:
"Yes."
12:32 - Accipiter: "It is!"
12:33 -
LinuxOne: "Yes."
12:33 - Accipiter: "Cool! Oh, all right, so
it's definitely good on serving pages and such, right?"
12:37 -
LinuxOne: "Uh huh! It's fast."
12:39 - Accipiter:
"Really...Okay...ummmm, so, let's see...It's good on um stability you said,
right?"
12:48 - LinuxOne: "Yep."
12:48 -
Accipiter: "And obviously since your website is running LinuxOne,
correct...."
12:53 - LinuxOne: "Yes."
12:53 -
Accipiter: "....and um, that would make it pretty secure I would imagine. I
mean, if you're running a website on it....All right, um....Tell you what I'm
gonna do. My associate had uh, had recommended a distribution called Slackware,
have you ever heard of it?"
13:05 - LinuxOne: "Uh Huh."
13:06 - Accipiter: "How uh, How does this compare to
Slackware?"
13:08 - LinuxOne: "Ummmm, We have more device drivers than
they."
13:11 - Accipiter: "Really?"
13:12 -
LinuxOne: "Quite a bit more, yeah. From what I understand, our program is easier
to link after you run uh, your compiler."
13:22 - Accipiter:
"I don't understand what that means."
13:25 - LinuxOne: "It's just the
programming language."
13:27 - Accipiter: "Oh, Really...is
that, Does that go back to that --"
13:28 - LinuxOne:
"[unintelligable] in case you download applications."
13:29
- Accipiter: "Does that go back to RPM?"
13:32 - LinuxOne: "Uh
huh."
13:32 - Accipiter: "Oh, Okay. All right, and How would
somebody learn how to program in RPM?"
13:37 - LinuxOne: "You'd plug
yourself into the Linux community, and they'll help you."
13:40 - Accipiter: "Really..."
13:41 - LinuxOne: "Yeah,
it's like a, uhhhh, like a big umm, I don't, I can't explain it's
like..."
13:48 - Accipiter: "So basically if I go on to a
website and ask everybody, well..."
13:52 - LinuxOne: "There...I can
send you the newsletter article that can give you all the places for signing up
for...."
13:58 - Accipiter: "So Oh, cool! So they'll let me
--"
14:01 - LinuxOne: "like 'I'm a new Linux user.' "
14:02 - Accipiter: "And I wanna learn how to program in
RPM."
14:04 - LinuxOne: "Right."
14:06 -
Accipiter: "Oh, Cool. And they'll answer my question?"
14:08 -
LinuxOne: "Uh huh!"
14:09 - Accipiter: "All Right. And
that's an, How much is that?"
14:11 - LinuxOne: "Oh, that's
Free!"
14:12 - Accipiter: "Is it really?"
14:12 -
LinuxOne: "Yeah, it's a free newsletter. I'll send it to you, no
problem."
14:15 - Accipiter: "All right, well, what I'm
gonna do, is, can I get your name first of all?"
14:18 - LinuxOne:
"Sure, my name is (Name Withheld). (Name Withheld.)"
14:22 -
Accipiter: "(Repeats Spelling)."
14:23 - LinuxOne: "Uh huh."
14:24 - Accipiter: "Okay, and uh, what I'm gonna do, is I'm gonna
check into, I mean yours sounds the best so far, I mean I've called Red Hat, and
um, they seemed a little uh, blase about it...but they were pretty informative.
So what I'm gonna do is I'm gonna check into um, I also have a list of them
here, Slackware is one of them. SuSE is another one."
14:45 -
LinuxOne: "Well, call us back, I'd be glad to send you, ah, do you want me to
just send you the free newsletter? I'd be glad to do that."
14:50 - Accipiter: "Well, you know what, not yet, because I don't
know how this is gonna pan out just yet."
14:57 - LinuxOne: "Sure, not
a problem."
14:58 - Accipiter: "So ahh, But I will call you
back."
15:00 - LinuxOne: "All righty."
15:00 -
Accipiter: "All right, thank you very much for your help."
15:01 -
LinuxOne: "Uh huh."
15:02 - Accipiter: "Bye."
15:02 - 15:07 (Call Disconnect)
Notes:
1) At time 00:51, she names VA Linux as one of their competitors. VA Linux
sells actual computer systems preloaded with Linux, not a distribution. They're
really not a competitor.
2) Time 01:24 is where she confirms that all the
applications are indeed, in the kernel itself.
3) Starting at time 04:25, I
ask what RPM is. She proceeds to explain that RPM is a programming language,
when in fact it is the Red Hat Package Manager, which is
basically a quick way to install and/or remove applications from a system. Also,
at 04:49 she confirms that RPM includes a program compiler.
4) At time 04:55,
she is referring to Mousepedometer, which does what she states.
5) She is
pronouncing Gnome as G-Nome at time 05:12. No big deal, but it demonstrates the
lack of information these associates have.
6) She also confirms (incorrectly)
that DVD is supported under Linux on 06:36. (It's being worked on under
supposedly "questionable" legalities. Apparently, she is aware that support is
not complete, but she doesn't tell me until 09:43 and even then, she's not
entirely sure.)
7) Time 07:10 is when she says that Apache is a "server
architecture."
8) She states that she is the only one answering the phone at
time 07:28. This call was made at about 11:30 in the morning on a Thursday.
Where is everyone else? ONE person is left to answer the phone during
lunch?
9) 09:17 is when I ask about their device drivers. She tells me they
have more than their competitors, but their work has yet to be seen.
10) At
time 10:33, she leads on that she uses this product at her home, and confirms it
at 11:02.
11) She states once again that RPM is used for programming. Time
11:16.
12) HERE is the kicker. At time 11:42, I tell her I want to set up a
firewall, and I ask about the security of LinuxOne. She goes on to say that
LinuxOne, as well as MOST Linux distributions are not secure. I have NO
idea where this came from, nor do I know why she can speak for all the other
disributions. From 12:11 to 12:20, I am in shock that she said that.
13) She
tells me that their own Website is running LinuxOne, when in fact, it's running
a standard Red Hat install. Time 12:29.
She confirms it at 12:33, as well as
12:53.
14) Time 13:08 is when she informs me that LinuxOne has more device
drivers than Slackware.
15) At time 13:12, she tells me that their program is
easier to link when a compiler is run. What I say on line 13:22 is true. She
then tells me at time 13:25, that it deals with "programming language", and goes
back to RPM.
16) Time 13:32 to 14:08 is where she describes to me where to go
to learn how to program in RPM.
Conclusion: This sales associate was VERY uninformed. Okay, she may have not been the most technical person in the world, but at several points in our conversation she gave me total misinformation. It would have been perfectly okay to say "I don't know", but instead she insisted RPM was a programming language, and that Apache was a server architecture.
The company was in business for 6 months before filing for their IPO. As a matter of fact, LinuxOne's S1 forms were almost identical to Red Hat's S1 forms, but where Red Hat appeared, it has been changed to LinuxOne.
The whole company smells like a scam. They're trying to use the Linux name to get rich, while at the same time making Linux look bad by putting out this poor excuse for a distribution.