As I mentioned on the phone, my apologies and it should not have happened. By the way, if any of your readers (or their readers or colleagues or friends or whatever) experiences what you saw on your video, just contact us or ping me directly (email@example.com) and we will take care of it immediately.
Tom responds well. I almost wish that my now-several-year-old Drobo version 1 was having massive issues so that I could call them up and see if I got similar love. Of course, it’s stubbornly hanging in there, though has been relegated to backup only, due to it’s slow transfer speed (caused by the USB2 connection) compared to my less cool, but gig-e connected DNS-323.